Privacy policy

From April 21, 2016

This Privacy Policy for personal data applies to all information that Mix Telecom LLC can receive about the User while using the website www.mixtelecom.ru, programs and products of the company.

1. Definition of terms

1.1 The following terms are used in this Privacy Policy:
1.1.1. “Administration of the site mixtelecom.ru (hereinafter referred to as the Site Administration)” – employees authorized to manage the site, acting on behalf of Mix Telecom, who organize and (or) process personal data, and also determine the purposes of processing personal data, the composition of personal data subject to processing, actions (operations) performed with personal data.

1.1.2. “Personal data” – any information relating directly or indirectly to a specific or identifiable individual (subject of personal data).

1.1.3. “Processing of personal data” – any action (operation) or a set of actions (operations) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. “Confidentiality of personal data” is a mandatory requirement for the Operator or other person who has access to personal data to prevent their dissemination without the consent of the subject of personal data or other legal grounds.

1.1.5. “Site user (hereinafter referred to as the User)” – a person who has access to the Site via the Internet and uses the site www.mixtelecom.ru.

1.1.6. “Cookies” are a small piece of data sent by a web server and stored on the user’s computer, which the web client or web browser sends to the web server each time in an HTTPS request when trying to open the page of the corresponding site.

1.1.7. “IP-address” is a unique network address of a node in a computer network built using the IP protocol.

2. General provisions

2.1. The use of the site by the User means acceptance of this Privacy Policy and the terms of processing of the User’s personal data.
2.2. In case of disagreement with the terms of the Privacy Policy, the User must stop using this site.
2.3 This Privacy Policy applies only to the website of the Mix Telecom company. The administration of the resource does not control and is not responsible for third-party sites to which the User can click on the links available on this site.
2.4. The site administration does not verify the accuracy of the personal data provided by the User of the Mix Telecom site.

3. Subject of the privacy policy

3.1. This Privacy Policy establishes the obligations of the Mix Telecom Site Administration to not disclose and provide a regime for protecting the confidentiality of personal data that the User voluntarily provides on the site when registering in his personal account or filling out an application form for calculating services.
3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out the registration form on the website and includes the following information:
3.2.1. surname, name, patronymic of the User;
3.2.2. User’s contact phone number;
3.2.3. e-mail address (e-mail);
3.3. The site administration protects the Data that is automatically transmitted in the process of viewing and visiting the pages of the site:
• information from cookies;
• information about the browser (or other program);
• access time;
• page address;
• referrer (address of the previous page).
3.3.1. Disabling cookies may result in the inability to access parts of the site that require authorization.
3.4. Any other personal information not specified above (browsing history, browsers and operating systems used, etc.) is subject to reliable storage and non-proliferation, except as provided in clauses. 5.2. and 5.3. of this Privacy Policy.

4. Purpose of collecting users personal data

4.1. The User’s personal data may be used by the Site Administration for the following purposes:
4.1.1. Identification of the User registered on the site.
4.1.3. Establishing feedback with the User, including sending notifications, requests regarding the use of the Site, the provision of services, processing requests and applications from the User.
4.1.4. Determining the location of the User to ensure security, prevent fraud.
4.1.5. Confirmation of the accuracy and completeness of personal data provided by the User.
4.1.6. Providing the User with effective customer and technical support in case of problems related to the use of the site and services.

5. Methods and terms of processing personal data

5.1. The processing of personal data takes place in accordance with the Federal Law “On Personal Data” No. 152-ФЗ dated July 27, 2006, including in personal data information systems using automation tools or without using such tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular, postal organizations, telecommunication operators, solely for the purpose of fulfilling an order or processing the User’s request.
5.3. The User’s personal data can be transferred to the authorized bodies of state power of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.
5.4. In case of loss or disclosure of personal data, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the User’s personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

6. Obligations of the parties

6.1. The user is obliged:
6.1.1. Provide information about personal data necessary to use the Site.
6.1.2. Update, supplement the provided information about personal data in case of changes in this information.
6.2. The site administration is obliged to:
6.2.1. Use the information received solely for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written permission of the User, and also not sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, with the exception of cl. 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautions to protect the confidentiality of the User’s personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
6.2.4. Block personal data related to the relevant User from the moment the User or his legal representative or the authorized body for the protection of the rights of personal data subjects apply or request for the verification period, in case of revealing inaccurate personal data or illegal actions.

7. Responsibilities of the parties

7.1. The site administration, which has not fulfilled its obligations, is liable for losses incurred by the User in connection with the unlawful use of personal data, in accordance with the legislation of the Russian Federation, with the exception of cases provided for in cl. 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of Confidential Information, the Site Administration is not responsible if this confidential information:
7.2.1. Became public domain before its loss or disclosure.
7.2.2. Was received from a third party before it was received by the Site Administration.
7.2.3. Was disclosed with the consent of the User.

8. Dispute Resolution

8.1. Before going to court with a claim for disputes arising from the relationship between the User of the site www.mixtelecom.ru and the Administration of the site, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the date of receipt of the claim, notifies the applicant of the claim in writing about the results of the consideration of the claim.
8.3. If an agreement is not reached, the dispute will be referred to a judicial authority in accordance with the current legislation of the Russian Federation.
8.4. The current legislation of the Russian Federation applies to this Privacy Policy and the relationship between the User and the Site Administration.

9. Additional terms

9.1. The site administration has the right to make changes to this Privacy Policy without the consent of the User.
9.2. The new Privacy Policy comes into force from the moment it is posted on the Website www.mixtelecom.ru, unless otherwise provided by the new edition of the Privacy Policy.
9.3. All suggestions or questions about this Privacy Policy should be reported to the address: contact@mixtelecom.ru
9.4. The current Privacy Policy is posted on the page at https://mixtelecom.ru/en/politikaconf