Remote technical support

SERVICE LIST

Reboot equipment

Twisted pair cable crimp

Enable / switch connecting line

Replacement of components in equipment

Replacement / Providing power cable

Connect / Switch / Disconnect / Providing KVM

Checking the functionality of the trunk (a job number for organizing the trunk is required)

Connection of monitoring systems

Working with the console according to the instructions of the Customer

Measurement of parameters of fiber-optic transmission lines with an OTDR

Preventive maintenance (patch cord management, vacuum cleaning)

Install / reinstall OS

Installation / Disassembly of equipment (server and telecommunications equipment that does not require a change in the power circuit)

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REMOTE HANDS
ADVANTAGES

Minimum reaction time

The ability to resolve technical issues promptly

Transparency of work

Post-payment is made upon the fact of tickets recorded in the billing system.

Smart management

Your equipment is always under the supervision of specialists and maintained on every request

24/7 technical support

Support works seven days a week and will always come to the rescue at any time of the day.

Personal contractor at MMTS-9

Your remote technical support is located in the same building as the equipment.

Saving resources

No need for emergency exits, overtime, waste of resources on the road.